How Our Tech Support Works ?

We follow most advance and feasible techniques to provide online tech support service for end-users.


Step 1

Call on Toll-free Number

Call on Cefnogi Solution toll-free number to contact our technicians. Once you are connected to our technician, he will ask for the remote access of computer to identify the actual issue with that.

Step 2

Allow Remote Assistance

The user will be provided with a 6 digit password that you will have to type on Cefnogi remote session page. As soon as you click on download, remote access software will be downloaded on your PC.


Step 3

Issue Identified and Resolved

The user will have to allow the remote access to in order to initiate the support session. With the help of screen sharing our technician will fix the issues in your computer as per your availability.

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